“Get as much information from the patient ahead of time”


“We take every opportunity for pre-patient education, so all our efforts are towards minimizing the time in the office and maximizing the time that we have. We really rely on the Patient Insight Reports from Surgiorithm. This is the time to look at those (reports) ahead of the appointment date, then make phone calls to patients and reduce face-to-face time.” – Janna Mullaney, Regional VP, ESP Management


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